When Samia Ali worked as a medical scribe in Rhode Island—assisting doctors by writing down what happened during patient visits—she saw everything there is to see about the intimacies of a patient-physician relationship.
Many times, Ali told Splinter in an interview, she saw efficient and thoughtful care. But there was also neglect, mismanagement and, in some cases, open xenophobia.
“One dynamic that struck me was working with providers who did two things: express impatience when [patients were] not understanding English and [ignore] that most elder immigrants like bringing another person, usually one of their kids, to talk to the provider directly as a translator,” she said.
via How the Healthcare System Fails People Who Don't Speak English