How the Healthcare System Fails People Who Don't Speak English

When Samia Ali worked as a medical scribe in Rhode Island—assisting doctors by writing down what happened during patient visits—she saw everything there is to see about the intimacies of a patient-physician relationship.

Many times, Ali told Splinter in an interview, she saw efficient and thoughtful care. But there was also neglect, mismanagement and, in some cases, open xenophobia.

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“One dynamic that struck me was working with providers who did two things: express impatience when [patients were] not understanding English and [ignore] that most elder immigrants like bringing another person, usually one of their kids, to talk to the provider directly as a translator,” she said.

via How the Healthcare System Fails People Who Don't Speak English

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